Why should I buy from batteryer.com?
Price ... Keeping competitive on price . Every day Our sales compare our prices with our main competitors to make sure that we are offering the best prices possible. As we have been trading online since 2005 our website is well established, attracting a large volume of customers without the need to spend vast amounts of money on advertising. This combined with low operating costs means we can offer you great prices every day.
Range ... Our laptop batteries such as Sony, Toshiba, Fujitsu Dell, Acer, HP Compaq, IBM, LG, and Dell mean that we are able to offer the very latest laptop batteries as they are released. We offer for sale more laptop batteries than any other retailer in the the world!
Service .... We are a leading specialist in the field of laptop batteries. If you are considering buying a new laptop battery, then being able to contact someone who understands your requirements, and who can guide you through the maze of technology is a major benefit. Once you have made your purchase our technical and customer support team are on hand to help, even after your warranty period expires you can rest assured that batteryer.com will continue delivering first class customer service.
Will you give me free advice?
At batteryer.com, we publish all our contact details on our Website. We will endeavour to help you with any assistance you may require before or after purchase and we welcome your feedback.
Here is the details:
Customer Service: firstname.lastname@example.org
Returns and RMA requests: email@example.com
Invoice and Billing: firstname.lastname@example.org
Customer feedback: email@example.com
Website suggestion: firstname.lastname@example.org
What payment means do you accept?
We accept Visa and MasterCard and debit cards including JCB, Maestro-UK, Solo and so on. Paypal is accepted at our secure checkout site. The total price of any order will only include the price of items and shipping fee. 4 currencies (US dollars, GBP, AU dollars and EURO ) would be accepted by our company. We also accept Western Uninion and Money Bookers.
When is my credit card charged?
Your credit card is charged immediately upon completion of the checkout process. Sophisticated systems are set up to immediately send your order to our shipping department, where items are to be shipped out by the end of the following business day.
What do you consider my billing address?
Your billing address is the same address information on file with your credit card company. When entering this information during the checkout process it is important that you enter this information exactly as it appears on your credit card statement. If the information is not accurate, your card may be declined.
Can I cancel an order?
Orders cannot be cancelled once the checkout process has been completed. Due to our commitment to process orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment. We regret any inconvenience that this may cause you. If you have any difficulties, please feel free to reach us by clicking the 'Contact Us' button on the website. We will get back to you shortly
Are credit card transactions safe?
Absolutely! In fact, it's statistically safer to use your credit card over the Internet than in a restaurant or department store. Payments are gone through Paypal or servers, which use Secure Sockets Layer (SSL), an encryption technology that works with Firefox, Netscape Navigator, Microsoft Internet Explorer, and AOL's browser, so that customer's personal information can be protected.
What should I do if my shipment never arrives?
Please allow up to 5-10 business days for your item to be delivered. If it still does not arrive, please reach us by clicking the 'Contact Us' button on the website. We will get back to you very soon.
Do you charge sales tax?All the Tax has been included in your battery price. we won't charge any sale tax
What kind of shipping method do you use?
UPS, DHL, EMS or HK Post. We are not responsible for wrong or undeliverable address. For the benefit of you, please make sure that your written shipping address is correct and deliverable.
How much do you charge for each item?
USD 7.99. Our rates include the expenses of shipping, handling and the high quality packaging. The shipping cost is different, depending on the destination. It takes you USD7.99 to deliver to North America, and it takes GBP7.99 to deliver to EU, the shipping fee of other Countries should be roughly equivalent after conversion of currencies.
Which countries can you ship to?
The whole world.
Where does the item ship from?
USA, UK and HK.
How long could I get my parcel?
In general, it may take about 5-10 business days for global delivery. Please take note that some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed by an additional 3 business days.
Could I change my shipping address?
Sure. During our checkout process, specify where you want your purchase to be shipped. It can be different from your credit card billing address. You may specify any ship-to street address. Or you need to 'Contact Us' your new shipping address in time.
Could I track my item?Of course! We allow you to track your order at the click of a mouse. Please refer to Shipping.
Enjoy shopping at batteryer.com!